Homeowner Resources

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Escrow Analysis

Financial Problems?
Need Assistance Making Your Payments?

Mortgage payment interruptions happen to many homeowners. Addressing the situation quickly is the key to getting back on track.

If you are having trouble making your home mortgage payment, we want to help.

Call 800-467-5430, Option 2,

Monday - Friday, 8:30 AM – 5:00 PM EST

Call for a confidential conversation with a payment specialist.

Use this link to see if you are eligible for help

from the federal government's Homeowner Assistance Fund.

Get Assistance

Step 1

Step 2

Step 3

Step 4

What are my Next Steps?

Call AMS at 800-467-5430, Option 2 for a confidential conversation with a Payment Specialist.

If the Payment Specialist recommends it, review and complete the Mortgage Assistance Application, found here.

Please include the following items with your completed application:

2 recent paystubs showing year-to-date earnings
A 12-month history from Friend of the Court
Alimony support totals
Most recent Social Security benefits letter
Totals of state benefits you receive, such as food assistance or cash assistance
Most recent federal tax return, all pages
Most recent bank statements, all pages
Most recent profit/loss state ment if you are self-employed
Any other sources of income

Once your application is complete, we will review it. You will receive notice in the mail of the outcome or if additional documentation is required.

If you are likely to miss a mortgage payment, don’t wait to contact us! The sooner we can get involved, the less stressful the situation will be. We’re here to help!

Your Payment Specialist will help determine which payment solution would work best for you.