Mortgage Payment Mailing Address:
Affiliate Mortgage Services
PO Box 772138
Detroit, MI 48277-2138
Mortgage Servicing
Mortgage Servicing
We take the time to work with your homeowners
Servicing Habitat for Humanity mortgages requires knowledge of how they differ from typical conventional mortgages as well as understanding the Habitat for Humanity mission. Entrusting your homeowners to just any servicer could result in long term negative consequences for you and for them. At AMS we appreciate that servicing a Habitat for Humanity mortgage is a unique opportunity. Patiently assisting with common servicing challenges such as payment changes and escrow shortages takes special care. From the beginning our mission has been to help Habitat for Humanity homeowners deal with these situations. Our team of caring and competent experts is ready to help.
AMS delivers
In addition to helping your homeowners as they work through the occasional challenges of homeownership, we also perform these activities:
Collect and post monthly mortgage payments
Pay taxes and insurance
Perform an annual escrow analysis
Send annual statements to homeowners
Report to the credit bureau
Provide you with eight different servicing reports
what they’re saying
“Switching our mortgage servicing to Affiliate Mortgage Services (Habitat for Humanity Michigan Fund) was a smart move for us. With AMS handling the servicing of the mortgages, it frees staff up to focus on programs and building more houses. AMS is there to answer any questions we have and they are an absolute delight to work with.” – Jennifer Chappel, CEO at Midland County Habitat for Humanity
“It is remarkable that our mortgage delinquencies have gone from 39.8% to 13.3%. I can confidently say that our Board and myself feel partnering with Affiliate Mortgage Services was a logical and valuable decision. Their staff understands and embraces the Habitat Mission, which comes through in their service delivery to our partner families. Our Board of Directors is ecstatic with these numbers.” – Robert Oakleaf, Executive Director, Kalamazoo Valley Habitat for Humanity, Michigan
“We switched to AMS in 2018, and it was one of the best decisions we’ve made. It lifted the burden of delinquency management from our staff and AMS provides an excellent level of consistency to support our homeowners. I love that they understand Habitat homeowners and treat them with dignity, while helping them to be successful. They are professional and a pleasure to work with.” – Karla F., Controller, Black Hills Area Habitat for Humanity – Rapid City, South Dakota
“AMS has it covered! The added bonus of working with Affiliate Mortgage Services is their understanding of the compliance side of the business. The ever-changing federal and state regulatory requirements of mortgage servicing can be overwhelming, and it is great to know that our affiliate does not have to be consumed with it.” – Lakeisha Minor, Director of Homeowner Services, Habitat for Humanity of Durham North Carolina
“After more than a year of working with AMS, I can only say we should have done this sooner! Valuable staff time is freed up to focus on fulfilling our mission, and we have peace of mind knowing everything is being done correctly and in compliance with state and federal law. It’s a win for our partner families, and it is a win for our affiliate.” – John Tramm, Executive Director, Habitat for Humanity of Redwood River Minnesota
“Since moving to AMS, our homeowners pay earlier in the month, and as a result, our delinquency rate has dropped. AMS also takes on the burden of servicing compliance.” – Jimmy Rutland, President & CEO, Habitat for Humanity of Effingham County Georgia
Company NMLS #133758
