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Compassionately
Servicing
High-Touch
Home Mortgages

What AMS can do for you
Trusted Loan Services

Affiliate Mortgage Services (AMS) provides comprehensive financial services to Habitat for Humanity affiliates and other lenders of high-touch mortgages, relieving the burden of processing monthly mortgage payments, paying taxes and insurance, managing delinquencies and much more.
HFH affiliates in 25 states rely upon AMS to handle the administrative and customer service aspects of working with high-touch mortgages, allowing affiliates to focus on what they do best: building and selling homes to qualified families.
Today, AMS manages over 10,000 loans for over 220 affiliates.
Stress-Free Loan Servicing
Was servicing loans your original mission? Probably not. But loan servicing can quickly consume a majority of your time, money and other resources.
When loans are serviced through AMS, your company receives a comprehensive profile of each loan, as well as the entire portfolio.
AMS Loan Services

Get an instant snapshot of your portfolio with our exclusive
AMS Lender Dashboard
Track collection and payment trends and much more with the AMS Lender Dashboard. Easily accessible through "Lenders" in the menu, this new tool provides 24-hour access to your affiliate status … no phone calls or requests needed.
Empowering HFH Affiliates
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Loans Serviced
Compassion Drives Our
Delinquency Management
Home ownership is a significant commitment that can feel overwhelming to many individuals. At AMS, our dedicated team of knowledgeable representatives is here to guide homeowners through the complexities of owning a home. We understand that each homeowner faces unique challenges, and we work closely with every client to offer personalized support and clarity, empowering them to overcome obstacles and fully embrace the joys of home ownership.
Payment delinquency can sometimes present a serious issue, creating sensitive circumstances for homeowners. AMS serves as a vital intermediary in these situations, expertly managing collections while providing compassionate support to assist homeowners in regaining their financial footing. For lenders, delinquent payments can hinder their ability to fulfill their objectives. That's where AMS steps in, effectively securing vital funds—our efforts in FY2025 resulted in the recovery of over $44 million in delinquent payments, demonstrating our commitment to helping both homeowners and lenders achieve their goals.





Repayment
Plans

Forbearance Applications

Lender-Approved Loan Modifications
